Parity Performance September 2016. Where does your city stand? – Europe

In the RateGain September 2016 report, the degree of parity performance observed for hotels in Europe (EUR) between their brand websites and the OTAs show variation by location. London maintained maximum parity with 62% in the 3-star hotel category, followed closely by Edinburgh, which emerged as the city practicing a 54% parity. In the 4-star…

Parity Performance August 2016. Where does your city stand? – Middle East

The degree of parity performance observed for hotels in Middle East (ME) between their brand websites and the OTAs show variation by location in the August 2016 report. Cairo maintained maximum parity with 100% in the 3-star hotel category, while Tel Aviv and Sharjah emerged as the cities practicing maximum parity with 59% and 100%…

The Brilliant Hotelier: Tête-à-Tête with Richard Lewis, the CEO of Landmark Hotels, Dubai

Welcome to Dubai, the metropolis of dreams which encompasses an unforgettable taste of the Arabian nights. In the heart of Dubai’s bustling shopping and entertainment arena lies a cosmopolitan and excellent 4-star hotel – The Landmark Grand Deira. The hotel complex is fast evolving into a magnet for business and leisure travellers alike. Being handily placed…

Disruption in the Hotel Industry and Changing Face of the Global Travel Market

Influence of the modern day traveler has disrupted the monotone within the hospitality industry by giving rise to a wave of innovative ideas, ingenious solutions and permanent changes. Despite the amount of vulnerabilities faced by the global travel market, it has been expanding at a rapid pace. According to PhoCusWright, the industry will add $206…

Hotels, Are You Prepared for Digital Detox Travelers?

“We do not have Wi-Fi…talk to each other. Pretend it is 1995.” read a Café board in Annapolis, Maryland, a picture of which went viral on Facebook in December 2015. What makes cafés and restaurants put up such displays nowadays? These are supposed to be places where colleagues, friends, and families connect over a bite…

The Brilliant Hotelier: Face 2 Face with the Revenue Director at J5 Rimal Hotel Apartments, Dubai

Only a stone’s throw away from the Dubai International Airport is the J5 Rimal Hotel Apartments. Offering a perfect solution for extended stays, the J5 Rimal is an ideal home away from home, for it cleverly combines all the conveniences of a hotel within an apartment-style accommodation in the heart of Deira. These 123 imaginatively…

How can Hotels Generate More Revenue from Customer Loyalty – Part II

In the first part of this blog post, we have read about interesting ways to cash on customer loyalty. Click here if you have missed the post. Every hotel or travel business is dependent on its customers for churning revenue. While hoteliers must be already thinking along these lines, but we can’t ignore the fact…

How can Hotels Generate More Revenue from Customer Loyalty – Part I

Image Credit: ExpertBeacon What is the key opportunity in the hospitality industry that can help your hotel generate more revenue in 2016? It is customer loyalty. Industry trends demonstrate that it is easier to convert current customers than to look out for new ones. In the online space today, where ad impressions, clicks and conversions…